DON’T LET A CONCERN GO UNADDRESSED
QUESTIONS?
WE’VE GOT THE
ANSWERS.
If you’re unsure about something that may be preventing you from a clean home, let us know and we will answer anything you need.
Fill out our quick online form to get you an easy, understandable estimate. It takes less than 3 minutes, and nobody needs to come to your home.
You can also give us a quick text or call.
HOMEOWNER FAQS
-COMMON QUESTIONS
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Softwashing uses low-pressure water (60-100psi) combined with professional-grade biodegradable cleaning solutions to remove organic growth like mold, mildew, and bacteria.
Traditional pressure washing uses 1500 -4000 PSI water alone- which can damage surfaces, strip paint, void warranties, and only remove surface staining without killing the underlying organisms. Softwash results last 4-6x longer because we kill the problem at the root.
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We take landscaping protection very seriously. Before we begin, we thoroughly wet down all surrounding plants, shrubs, and grass. Our solutions are biodegradable and break down quickly upon contact with soil. We also rinse all vegetation after cleaning is complete. Our damage rate is less than 5% which is far below industry averages.
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We accept all major credit and debit cards, e-transfer, cash, and cheque. Payment is due upon completion of the job. We never require payment upfront before the job begins.
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You don not need to be home! As long as we have access to the exterior of your property and an outdoor water spigot, our team can complete the job withou you being present. We’ll send you a notification when we arrive, and when the job is complete, along with before and after photos.
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A standard house wash on your average size home (2000 Sqft) will typically take any where from 1-3 hours. Most of our other services will usually take another 1-2 hours depending on size and amount of dirt. We’ll give you an estimate before we start.
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We recommend an annual exterior wash on most homes. Homes in shaded or humid areas may benefit from a wash every 6-12 months. Roofs typically need cleaning every 2-3 years. We offer maintenance plans with visits at a discounted rate.
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If you’re not 100% satisfied with the results, contact us within 48 hours and we’ll come out to address any concerns at no additional charge. Our goal is for every customer to be genuinely thrilled — that’s the HydroBoss promise.
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Yes! — softwash rood cleaning is actually the method recommended by the Asphalt Roofing Manufacturers Association (ARMA). High Pressure washing can strip granules from shingles and void most manufacturers warranties. Our low pressure is completely safe and will not damage your roofing materials and void your warranty.
Still Have Questions?
We are happy to answer any questions about your specific property or situation. If you don’t see your question here, don’t hesitate to reach out.
Call Us Directly
⛨
FULLY INSURED & LICENSED
☑
100% SATISFACTION GURANTEED
❂
ECO - FRIENDLY SOLUTIONS
★
5 STAR CLEANING
⛨ FULLY INSURED & LICENSED ☑ 100% SATISFACTION GURANTEED ❂ ECO - FRIENDLY SOLUTIONS ★ 5 STAR CLEANING
What Every Quote
Actually Includes
HydroBoss pricing isn't just labour and water. Here's a breakdown of what goes into every single job — and why cutting any of it produces worse results.
Consumer cleaning products are diluted for safety on store shelves. Professional softwash uses concentrated, surface-specific biocides that actually kill organisms at the root — not available in any hardware store. The chemistry is the most important part of the result.
HydroBoss carries complete general liability coverage on every job. If anything is accidentally damaged, it's covered — at zero cost to you. Unlicensed or uninsured contractors offer lower quotes because they're transferring that risk onto the homeowner.
A proper softwash takes 2–4 hours because it has to. The dwell time — the period the solution sits on the surface activating against organisms — is what determines whether results last 2 weeks or 2 years. Rushing it produces a worse outcome.
Every job includes before and after photos, emailed to you the same day. This creates a visual record of the result and the condition of your property — useful for insurance purposes and for tracking maintenance history over time.
Pre-rinsing and post-rinsing all plants, shrubs, and garden beds around the work area takes additional time and water. It's standard practice on every HydroBoss job — but not every operator does it, which is why plant damage after cleaning is a common complaint.
Not happy within 48 hours? A return visit to make it right is included at no charge. This commitment is only possible because the work is done properly the first time — it's not a marketing line, it's a natural result of caring about the outcome.
How Softwashing
Actually Works
Most people assume cleaning is about pressure. It is not. The water is just delivery. What cleans your property is chemistry — and what determines how long it stays clean is how long that chemistry is allowed to work.
A biodegradable sodium hypochlorite solution is applied at low pressure — 60 to 100 PSI, similar to a garden hose. It coats the surface and begins penetrating the biofilm that algae and mold use to protect themselves.
The solution dwells on the surface for 10 to 20 minutes. During this time it breaks through cell walls and destroys organisms at a biological level — killing the root, not just rinsing the surface. This is the step budget operators skip.
A thorough low-pressure rinse removes the solution, dead organisms, and all surface debris. No residue, no chemical smell. Results last 2 to 5 years because the growth is biologically eliminated — not just pressure-blasted off.
Vinyl, brick, stucco, wood, tile, and shingles — nothing is damaged at low pressure.
Break down quickly on contact with soil. Safe for plants, pets, and family once dry.
The official recommended cleaning method for asphalt shingles. Protects your warranty.
What Actually Happens
On Job Day
Most customers are surprised by how thorough the process is — and how little disruption it causes. Here's exactly what happens from arrival to completion.
Walk the full property before touching anything. Identify surface types, condition level, and any areas that need extra care or protection.
Pre-rinse all surrounding plants, shrubs, and garden beds before any solution is applied. This is non-negotiable — not an afterthought.
Custom-mixed biodegradable softwash solution applied at low pressure — calibrated for the specific surface type and condition level on your property.
The solution dwells on the surface and kills mold, algae, and bacteria at the root. This is what makes softwash last — the biology is eliminated, not just rinsed.
Thorough rinse with low-pressure water removes all solution, dead growth, and residue. Landscaping gets a final rinse too. No streaks, no residue, no damage.
Every surface is inspected before calling the job done. Before & after photos taken. If anything isn't right, it gets fixed on the spot — no callbacks needed.
The HydroBoss
Guarantee
We stand behind every job — no asterisks, no fine print.